Emotionally resilient, skilled and motivated people are key, but what happens when you — or people on your team — are struggling, have lost direction, or if you — or they — simply don't know what the next move is?
It leads to deep frustration, friction and unsatisfying outcomes.
How do you lead yourself when everything around you is challenging, when big changes are ahead? How do you navigate a promotion that didn't happen, a private life that's bleeding into your work? How do you lead others, a team that struggles with communication, or someone afraid of being replaced by AI, when you're not sure of your own footing?
These questions have of course a strategy component. But at the core - they are human.